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Live Guarantee & Conditions

*Live guarantee is for first shipment only*

We currently ship out live worms Monday (subject to change, depending on stock/season) via USPS Priority Mail. Your worms will usually be delivered within 2 -3 days anywhere in the continental United States once shipped.

The deadline to receive orders for Monday's shipment is Friday by 5 pm Eastern time.

We reserve the right to withhold shipments due to weather extremes or holidays.

If worms are left by the carrier at or near your mailbox or porch “live delivery guaranteed” is void. You must be home to receive worms or have us hold them at the post office for you to pick up!

If you require a rushed delivery or a special request, please e-mail memesworms@gmail.com. If you need to receive the worms within certain dates, please contact us before you place the order, or leave a request in the order notes section if you place the order online.

We will do our best to accommodate such requests, but we are not able to guarantee this.

Worm Kits and Composters are shipped via USPS or FedEx depending on which state you are located in. Shipping can take up to a week to arrive with this mode of transit.

Our system will send out an email with tracking information within 12 hours of shipment if you provide an email when you place your order online. Please keep an eye out for this email.

Our Worms are packed in breathable bags and shipped in 8 cu. in. corrugated cardboard shipping boxes. They are clearly marked LIVE WORMS / PERISHABLE.

Note: We had to revise our shipping of “live guarantee” as too many people were not home to receive their worms and worms were being left in the mailbox.” If Temperatures exceed 80 degrees F we reserve the right to hold off on shipping until the temperature cools off. If temps are 80+degrees on your end we will ask Postal Service to Hold for you to pick up. This is to ensure your worms stay in a cool environment. This is especially important during the month of July and August.

Please read and ask questions before placing orders, once the order is placed and paid for we will assume you have read all the details of guaranteed live delivery policies.

If worms are left by the carrier at or near your mailbox or porch “live delivery guaranteed” is void. You must be home to receive worms or have us hold them at the post office for you to pick up!

No refunds are given on worm sales.

European nightcrawlers, Alabama Jumpers, and red worms are shipped in 1 pound dry bedding per one pound worms. Special “shipping compound” is added to keep your worms healthy and happy while they travel.

 

Orders received Saturday - Friday are shipped out the following Monday.

We ship by USPS Priority Mail, which is 2 – 3 business days, usually two.

We only ship to the continental United States. We do NOT ship worms to Hawaii.

We guarantee live delivery, but we are not responsible for the health of your worms after you receive them. You must call within two hours of Postal Service delivery confirmation to report any problems. Please open your worms and install them into their new home immediately. Boxes of worms not opened and relocated to new bedding in a timely manner will be considered to have arrived alive.

 If you are not sure if you will be home to receive please ask us to have postal service hold your package at the postal center for you to pick up.

 Worms will be considered “arrived alive” upon the first delivery attempt by the post office. “Guaranteed live delivery” is for delivery to address given."

 Once an order is placed with a shipping address and we agree to ship it to the new address it will void the “live guarantee” Purchaser must make arrangements for safe delivery.

 We are not responsible for the health of the worms after they are delivered or if delivery attempts are made and are unsuccessful. It is the responsibility of the purchaser to immediately follow-up on notices left by the post office. Problems must be reported on the same day as delivery is made.

 Written verification of dead worms from the Post Office may be required before replacement worms are shipped.

 Please make sure the address you give is correct, as giving an inaccurate “ship to” will void this guarantee.

 Please, if possible notify your postal man/woman that a live product is expected. 

 *If your worms arrive and have perished please contact us via e-mail to handle the situation. We will need to be notified within 2 hours of your worm's arrival in order to honor the live product guarantee.

 We will request a video of both the worms and the box that they arrive in. We cannot take returns on our worms since they are a live product and will not survive a return trip to our facility.

 Our Bait worms are hand-selected to give you superior worms for your fishing needs. Because of the adaptive nature of worms, some varieties of reproductive rates change with warmer weather, colder weather, moisture levels, soil content, etc.

 We are currently able to ship to all of the 48 continental United States as well as Alaska. Except worms to Hawaii

 We are unable to ship live worms to Hawaii due to strict laws regarding introducing nonnative worms into the soil. We are unable to ship to any country outside of the United States.

 

 

 

COST OF SHIPPING

Shipping is included in price.

 

 

 

DURATION OF SHIPPING

Usually, shipments arrive in 2-3 days.

 

 

 

HANDLING TIME

Orders placed by Saturday 7 pm will be shipped out the following Monday.

 

 

 

RESTRICTIONS

We can not ship to Hawaii due to strict laws.

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